The things that make us stand out from the rest:

Our personal touch. Having ridden all over Europe and experienced all kinds of mechanical and other bike related issues, we feel we have taken the best experiences we've had and brought them together to establish our motto which is "To keep you riding!"

We have been stuck on a mountain with a broken bike desperate to get it fixed as soon as possible to avoid being left behind the next day. This is why we are able stay open later, if needed, so that when you come off the trail with a broken bike you can still get it fixed. 

We have got back to a bike shop at the end of the day to find it's closed so you spend the evening either worrying or trying to fix your bike in the dark. Therefore, overnight servicing is available so that if you’re staying for the weekend you can drop your bike off and get it cleaned, serviced, and repaired ready for the morning. You can go out for a beer and a meal and not have to try to fix your bike in the rain with just the head lamps to work by.

Secure storage while your bike is with us (no beer cellar or unlocked storeroom here).

Director

Ben Threlfall

Ben is mad about biking. He has been a qualified Mountain Bike Instructor for 5 years and loves finding new routes out in the valley as often as he can. He is Cytech 3 qualified so can take care of most mechanical issues you may have. He has been in and out of racing since the early 90s and takes part in many of the different cycling disciplines. Having been inspired by the Olympics he'd like to try the velodrome next, if he gets the chance to get out of the shop.

Customer Service

Vicki

Having worked in call centres and the financial industry for years previously, Vicki prides herself on her customer service and desire to help whenever possible. With 2 young children, her passion is to get them confident and onto bikes as soon as they're able. She focusses on the family side of the business looking at all the options available for young riders. The next step is to become a Bikeability instructor to be able to inspire the riders of the future.